📜 Return & Refund Policy

Thank you for shopping with us! Please read the following policy carefully before placing your order. By completing a purchase, you acknowledge and agree to the terms below.

1. General Rules

• No returns or refunds without valid reason
  As all products are shipped internationally from overseas suppliers, we are unable to accept returns or refunds based on change of mind, preference, or incorrect choice.

• Damaged or defective items
  If your order arrives damaged, defective, or incorrect, please contact our customer service within 7 days of delivery. To assist us in resolving the issue, kindly provide:

  • Your order number

  • Clear photos of the item and packaging

  • A description of the issue
    We will work directly with the supplier and/or shipping carrier to seek a replacement or compensation for you.

2. Return Process (in exceptional cases)

If a return is approved by our customer service, please follow the instructions provided. Please note:

• The return shipping cost is the customer’s responsibility unless the issue is proven to be caused by the supplier or logistics provider.

• Returns are processed to overseas warehouses, which may take longer than local returns.

3. Non-Returnable Items

We cannot accept returns in the following cases:

• Items returned without prior approval.

• Items returned due to personal reasons (e.g., wrong size, change of mind, or dissatisfaction).

• Minor packaging damage caused by international transit that does not affect product use.

• Requests made after the specified timeframe.

4. Refund Processing

Once approved, refunds will be issued to the original payment method within 7–15 business days.
Refunds will only cover the item price; international shipping fees, customs duties, or additional charges are non-refundable.

5. Contact Us

For any issues regarding your order, please contact our support team through the website or email. We will do our best to assist you.