We process and ship orders as quickly as possible, usually the next business day. Since all products are shipped internationally:

• Standard-sized items: delivery typically takes 10–14 days

• Oversized items (such as office chairs): delivery may take 28 days or longer

Every order comes with a tracking number so you can follow your shipment.

Thank you for your patience.

If an item arrives damaged during shipping, or has a manufacturing defect, we will provide a free replacement or a full refund.

(Please contact our customer service team within 7 days of receiving your order.)

As all product photos and descriptions are accurate, we do not accept returns or refunds for reasons such as “change of mind,” “not as expected,” or “no longer wanted.”

We kindly ask for your understanding.

Enjoy free shipping across Australia & Canada.

Prices include all taxes and duties — no hidden fees, ever.

If your order arrives damaged, please contact us within 7 days at:

📧 contact.veyra.store@gmail.com

⚠️ Please ensure you record a full unboxing video of your package, as this is required for verification and claim processing.

We accept PayPal and all major payment methods, including:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay